A disaster recovery (DR) plan is a crucial aspect of any business continuity strategy and often requires updates as new technology or IT solutions become available. When an unexpected crisis occurs, a well-prepared recovery plan prevents the loss of valuable business functionality, operating time, and profits. Continue reading
SBA introduces staff CARE quality training program.
CARE is the quality program developed for SBA staff and is made up of 4 key behaviours.
SBAs quality program, CARE, improves the service offered to fund members and employers at every interaction. This is achieved through a clear and transparent framework that focuses on learning development that is relevant to the individual staff member. Continue reading