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2019
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SBA introduces staff CARE quality training program for staff

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SBA introduces staff CARE quality training program.
CARE is the quality program developed for SBA staff and is made up of 4 key behaviours.
• Commitment
• Accountable
• Respect
• Empowerment
SBAs quality program, CARE, improves the service offered to fund members and employers at every interaction. This is achieved through a clear and transparent framework that focuses on learning development that is relevant to the individual staff member. Continue reading